Parts Advisor

BMW; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer in Edinburgh is seeking a Pars Advisor to deliver outstanding customer service and meet sales objectives. Candidates should have a minimum of 2 years of automotive parts experience and strong communication skills. The role involves meeting diverse customer demands and performing administrative tasks. This position offers attractive rewards, including a pension scheme and numerous employee benefits, fostering a supportive work environment.

Benefits

Company Pension Scheme

Industry leading discounts

Discounted Servicing

Employee Assistance Programme

Unlimited mental health support

Qualifications

• Minimum 2 years automotive parts experience.
• Proven ability to meet sales objectives under pressure.
• Full clean driving licence is desirable.

Responsibilities

• Provide excellent customer service.
• Handle various customer demands effectively.
• Complete basic administrative duties as required.

Skills

Customer service

Communication skills

Organisational skills

IT literacy

Ability to work under pressure

Teamwork

Tools

Kerridge

Job description

Douglas Park Edinburgh is looking for a Pars Advisor.

Your role

If you are self-motivated and can offer excellent customer service, then we can offer you an opportunity to join our team.

Your profile

• Have a minimum of 2-years previous automotive parts experience.
• Possess good communication skills.
• Be organised and be able to undertake basic administrative duties.
• Have a proven track record of being able to work under pressure and consistently helping to achieve parts sales objectives.
• Be able to work on your own initiative and with minimal supervision.
• Be able to cope with a variety of customer demands and deliver exceptional levels of customer satisfaction.
• Be IT literate (knowledge of Kerridge would be an advantage).
• Be friendly, reliable and responsible.
• Be able to operate effectively as part of a team.
• Have excellent communication skills (written and verbal).
• Have a full clean driving licence is desirable.

Rewards

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.