Parts Advisor

Motus Commercials Ltd; Bristol; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading automotive service company located in Avonmouth is looking for a Customer Parts Sales Advisor. The ideal candidate will have strong customer service skills, IT literacy, and excellent communication abilities. Responsibilities include identifying vehicle parts requirements, upselling products, and providing outstanding service to ensure customer satisfaction. This full-time role offers a salary range of £27,625 to £28,067 and a comprehensive benefits package.

Benefits

23 days holiday plus bank holidays

Pension via salary sacrifice

BUPA medical insurance scheme

Life assurance 2x salary

Career development pathways

Vehicle purchase discount

Employee discounts

Employee assistance programme

Qualifications

• High level of customer service skills required.
• IT literacy is essential.
• Brilliant communication abilities in written and verbal forms.

Responsibilities

• Provide thorough service to internal and external customers.
• Identify customer vehicle parts requirements.
• Drive sales of seasonal products.
• Manage stock to maintain correct profiles.
• Deliver excellent customer service through various channels.

Skills

Customer service skills

IT Literacy

Communication skills

Team player

Flexibility

Job description

# Parts Advisor## Job IntroductionMotus Commercials located in Avonmouth is on the lookout for a dedicated **Customer Parts Sales Advisor**to join our friendly team providing exceptional levels of service to our customers. The position will see you working:5 days per week Monday to Friday 8am - 5pm, plus one Saturday in four (overtime rates apply)Salary - £27,625 - £27,067From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:• Holiday allowance of 23 days plus bank holidays rising to 25 days• A pension that pays through salary sacrifice• BUPA medical insurance discounted scheme• Life assurance 2 x salary• Career development pathways• Vehicle purchase discount• Employee discounts with the Network Benefits• Employee assistance programme• Colleague introduction award• Great career development• Onsite mental health first aiders• Seminars providing education on mental, physical and financial wellbeing• Being Brilliant Awards• Engagement & Charity EventsHere at**Motus Commercials** we’re **proud** to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage**All** to apply and are on the lookout for candidates who act with integrity. Our **colleagues truly are our most important asset**, and we believe in driving a fully inclusive **talent dominated workplace** and you could be just who we are looking for.As an **equal opportunity employer**, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.As a Customer Parts Sales Advisor at **Motus Commercials** in Avonmouth we will be looking for you to be able to demonstrate:• High level of customer service skills• IT Literacy• Brilliant levels of communication written and verbal• Enthusiastic, Team Player, Flexible.Main duties will be:We require a Customer Parts Sales Advisor who can provide a thorough service to our customers internally and externally to ensure our automotive customers vehicles are back on road within the shortest time possible.• Identify the internal and external customer vehicle parts requirements using state of the art manufacturer systems to keep the wheels on the industry turning.• To drive the sales of seasonal products and deliver first class customer service to upsell products.• To undertake training within the Parts Department and at our manufacturer partners• Stock management to maintain correct stock profiles for customer requirements.• To understand and provide excellent customer service through various communication methods.• To enjoy your time as a **Brilliant** Colleague within Motus Commercials.**Together We Make a Difference** and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.Should you wish to apply and be part of the **Brilliant Team** at Motus Commercials you can text **MOTUS AVO to 66777** or apply via the system and you can be assured your application will be acknowledged in a timely manner.### Parts Advisor* **Salary** £27625.00 - £28067.00* Annual* **Job Reference** ukmotus/TP/450/1689* **Contract Type** Full Time* **Closing Date** No Expiry Date* **Job Category** Parts* **Business Unit** MC SWR Avonmouth* **Location** Avonmouth, United Kingdom* 13 November, 2025