Part Time Team Member

Rank Group; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality organization seeks friendly and adaptable individuals to join their team in Norwich. The role emphasizes customer service, teamwork, and a fun environment. Candidates should have good communication skills and a caring attitude. Flexibility to work evenings and weekends is essential, with a minimum of 20 hours per week.

Qualifications

• Your attitude is more important than experience.
• You must love looking after customers.
• Catering experience would be an advantage but not necessary.

Responsibilities

• Provide excellent customer service to make customers feel welcome.
• Demonstrate all roles necessary to look after guests.
• Work collaboratively across all sections of the venue.

Skills

Good communication skills

Customer service

Adaptability

Caring attitude

Job description

Job Description

Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Your adaptability will mean that you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

• Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.


• Good communication skills


• A smile for everyone


• Catering experience and stock control would be an advantage but not necessary

Additional Information

Must be available to work a flexible rota which includes evenings and weekends. The role is a minimum of 20 hours per week.