(Part-time) Receptionist/Administrator - Older Adult Community Team

Transformationunitgm; High Wycombe; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare organization in High Wycombe seeks a part-time Receptionist/Administrator to support the Older Adult Community Mental Health Team. The successful candidate will manage reception services, perform administrative duties, and ensure a welcoming environment for patients and visitors. This role is essential for the daily operations of mental health services, requiring strong organizational skills and relevant experience. Join a supportive team committed to providing excellent care.

Benefits

27 days annual leave plus bank holidays

NHS Discount across various retailers

Employee Assistance Programme

Qualifications

• Experience in administration and reception roles.
• Ability to manage phone and email inquiries.
• Knowledge of office procedures.

Responsibilities

• Provide reception service to visitors and staff.
• Manage administrative duties for the mental health team.
• Organize own workload efficiently.

Skills

Organizational skills

Communication

Experience in administration

Reception duties

Job description

Main area Administrator/Receptionist Grade Band 3 Contract Permanent Hours

• Part time
• Job share

30 hours per week (Working Monday, Tuesday, Wednesday, Friday) Job ref 267-BM7491184

Employer Oxford Health NHS Foundation Trust Employer type NHS Site Saffron House Town High Wycombe, Bucks Salary £24,937 - £26,598 Per annum | Pro-rata Salary period Yearly Closing 09/01/2026 23:59

(Part-time) Receptionist/Administrator - Older Adult Community Team

Band 3

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.

Job overview

Are you an outgoing, organised and welcoming individual with experience in administration and reception role? Are you seeking an exciting role in a fast paced environment?

We are looking for a Part-time experienced Admin/Receptionist to join the Older Adult Community Mental Health Team based in Saffron House. This role is part-time working 30 hours per week.

You will act as a professional, effective, and efficient Receptionist and Administrator for the diverse group of services working within Saffron House. As the first point of contact for patients and visitors, you will play a crucial role in creating a welcoming and supportive environment.

This is a part-time position, however we would consider a job share for the right candidates.

Main duties of the job

• To assist the service/team by undertaking all administration duties relating to the day to day running of a busy Older People’s Community Mental Health Team.
• To provide a polite and efficient reception service to visitors, staff and stakeholders as required.
• To perform general office duties, including responding to email and phone enquiries, answering the telephone, taking and recording messages accurately, and responding to queries appropriately, following Trust procedures and protocols.
• Organise own workload and act independently within appropriate guidelines.
• Order, check, maintain and distribute equipment and supplies for the team and other agencies as required.
• Support in the booking of rooms via Resource Scheduler booking system.

Please refer to the job description attached for a comprehensive list of duties.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure you’re your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person specification

Excel

• Knowledge of Excel
• Knowledge of Excel
• ability to handle conflict
• ability to handle conflict
• Qualifications Grade
• Years Experience
• Knowledge Requirements
• Personal Qualities
• Car Owner
• Excel
• Typing Qualification
• Reception Experience
• Car Owner
• All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
• Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
• We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
• Employees are expected to undertake mandatory and statutory training related to their role.
• We are ambitious in our pursuit of excellence, driven by the belief that a fair, justified and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
• We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
• Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Nicola Pandya, Job title: Administration & Performance Manager. Email address: [e-mail]. Telephone number: 01865 901309. Additional information:

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.