Part-Time Onboard Host - Rail Hospitality Specialist

First Group; Hull and East Yorkshire; Hybrid; GBP 13,000; Part time

Job summary

A leading rail operator is seeking Part-Time Onboard Hosts to join their Talent Pool in Hull. This role involves proactive selling, ensuring customer satisfaction, and maintaining hygiene standards onboard. Ideal candidates have strong customer service skills, a flexible approach to shifts including weekends, and ideally a Level 2 Food Safety Certificate. This position offers a competitive salary of £12,817.44 for 17.5 hours per week with various additional benefits, reflecting the company's commitment to diversity and inclusion.

Benefits

Free and discounted rail travel

Company pension scheme

Health cashback scheme

50% gym membership fees

Pro rata annual leave

Qualifications

• Ability to follow a set 7-day roster with varied shifts and overnight lodgings.
• Experience in the sales background with customer service.
• Level 2 Food Safety and Hygiene Certificate or relevant experience.

Responsibilities

• Comply with the Hull Trains Food Safety Policy.
• Maximise catering revenue through proactive selling on-board.
• Maintain a hygienic working area per the Food Safety Policy.

Skills

Customer service experience

Excellent communication skills

Cash handling and card payment experience

Energetic and enthusiastic approach

Education

Comprehensive standard of education

NVQ Level 2 in Customer Services or equivalent

Tools

Stock Management system experience

Job description

A leading rail operator is seeking Part-Time Onboard Hosts to join their Talent Pool in Hull. This role involves proactive selling, ensuring customer satisfaction, and maintaining hygiene standards onboard. Ideal candidates have strong customer service skills, a flexible approach to shifts including weekends, and ideally a Level 2 Food Safety Certificate. This position offers a competitive salary of £12,817.44 for 17.5 hours per week with various additional benefits, reflecting the company's commitment to diversity and inclusion.