Part-Time Customer Support Coordinator - Help Homes Thrive

Taylor Wimpey; Bristol; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading construction company is seeking a part-time Customer Support Coordinator in Bristol. The role involves managing customer issues post-move, ensuring timely resolution, and maintaining communication. Ideal candidates will possess strong interpersonal skills and prefer some experience in customer service and the housebuilding industry. This position offers a chance to work in a supportive environment that values professional growth and inclusivity.

Benefits

Excellent retail discounts

Company funded life insurance

Private healthcare

Access to quality pension scheme

Discounted house purchase scheme

Car leasing scheme

Flexible benefit options

Qualifications

• Previous experience of working in a fast-paced Customer Service environment.
• Proven ability to remain calm, measured and resilient in challenging situations.
• Experience of working in the housebuilding industry is desirable.

Responsibilities

• Take ownership of customer issues, tasks, and complaints.
• Work independently to resolve issues within the required SLA timeframe.
• Act as a role model in delivering great customer service.

Skills

Interpersonal skills

Relationship building

Problem-solving

Independence

Job description

A leading construction company is seeking a part-time Customer Support Coordinator in Bristol. The role involves managing customer issues post-move, ensuring timely resolution, and maintaining communication. Ideal candidates will possess strong interpersonal skills and prefer some experience in customer service and the housebuilding industry. This position offers a chance to work in a supportive environment that values professional growth and inclusivity.