Outreach Engagement Officer

Eden Valley Hospice; Carlisle; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local hospice organization is seeking an Outreach Engagement Officer to enhance community awareness of hospice care. The role involves building relationships with health professionals and delivering educational sessions to ensure inclusivity. Ideal candidates should be passionate about improving health outcomes and possess strong communication skills. The position offers a supportive work environment and opportunities for professional development.

Benefits

Professional development opportunities

Flexible working options

Supportive working environment

Qualifications

• Experience in community engagement or outreach.
• Skilled in delivering presentations or workshops.
• Passion for improving health and social care outcomes.

Responsibilities

• Build relationships with health and care professionals.
• Deliver sessions to improve understanding of hospice care.
• Identify and engage with hard-to-reach communities.
• Coordinate community outreach events.

Skills

Community engagement experience

Communication skills

Event organization

Ability to work independently

Experience with diverse communities

Job description

Outreach Engagement Officer – Living Well Team

We’re looking for an enthusiastic and proactive individual to join Eden Valley Hospice and Jigsaw children’s Hospice as our Outreach Engagement Officer.

About the Role

As Outreach Engagement Officer, you’ll play a vital role in engaging with health and social care professionals, third sector organisations, and local communities to raise awareness of hospice care and support. You’ll help dispel myths, reduce anxieties, and promote timely referrals by delivering community-based activities and educational sessions.

Working closely with our Family & Bereavement Support Team, Marketing and Income Generation Teams, and external partners, you’ll coordinate outreach efforts that build trust, foster collaboration, and ensure our services are understood and accessible to all.

Key Responsibilities

• Build strong relationships with health and care professionals, third sector organisations, and community groups.
• Deliver myth-busting and awareness sessions to improve understanding of hospice care.
• Identify and engage with hard-to-reach communities to ensure inclusivity.
• Coordinate and support community outreach events aligned with national campaigns.
• Attend networking forums and represent the hospice at key events.
• Collaborate with internal teams to support the development of EVH & Jigsaw outreach offers.
• Capture and report on community feedback, service gaps, and outreach impact.
• Signpost individuals to relevant services and resources.

What We’re Looking For

• A confident communicator with experience in community engagement or outreach.
• Passionate about improving health and social care outcomes.
• Able to work independently and collaboratively across teams.
• Skilled in organising events and delivering presentations or workshops.
• Comfortable working with diverse communities and adapting approaches to meet their needs.
• Experience in partnership working and stakeholder engagement is desirable.

Why Join Us?

• Be part of a compassionate and forward-thinking team.
• Make a meaningful impact in your local community.
• Opportunities for professional development and training.
• Supportive working environment with flexible working options.

Ready to apply?

If you’re excited by the opportunity to help bridge the gap between communities and hospice care, we’d love to hear from you. Apply now or contact us for an informal chat about the role.

This role will be subject to an enhanced Disclosure and Barring Service (DBS) check.

Location: Carlisle, Cumbria

Contract Type: Permanent – 22.5 hours

Closing Date: Friday 5th December – 10am

We reserve the right to close this vacancy early if we receive a high volume of suitable applications.