Order Processor / Counter Assistant

Epwin Group; Poole; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading PVC-U manufacturer in Poole seeks an exceptional Order Processor/Counter Assistant. This full-time role requires a positive attitude and strong sales skills, with responsibilities including quoting PVC products, managing customer inquiries, and developing sales strategies. The ideal candidate will thrive in a branch environment and be self-motivated. Benefits include a competitive package and opportunities for advancement within the company.

Qualifications

• Proven sales history in the PVC building products or construction sectors.
• Strong customer relationship building abilities.
• Self-motivated, driven, and enthusiastic.

Responsibilities

• Quoting and selling of the PVCu product range to customers.
• Managing customer enquiries and serving at the branch.
• Developing sales strategies to maximize company sales.

Skills

Outstanding sales skills

Communication skills

Organisation skills

Knowledge of PVCu products

Previous sales experience

Job description

Job Title: Order Processor/ Counter Assistant

Location: Poole

Hours of Work: Mon-Fri 7:30-16:30

About us:

Epwin Group is the UK’s leading PVC-U manufacturing operation with an extensive range of well-known brands and products. Windowstore part of a 15 Branch nationwide distribution network of the group, are currently seeking to recruit an exceptional Order Processor/ Counter Assistant to join their Poole & Christchurch branches.

Reporting directly to the Branch Manager, you will need to demonstrate a strong sales history in the PVC building products or general building/construction sectors. The ability to build strong customer relationships is a critical element of this position.

Responsibilities include:

• Quoting and selling of the PVCu product range to customers
• Serving and managing customer enquiries
• Assist the manager in the development, plans and sales strategies for your branch that ensures the attainment of maximising company sales and profitability in accordance with company policy. Ensure that your branch achieves or surpasses any targets and budgets set in accordance with the group policy.
• Assist in the development and implementation of sales, development and marketing plans as required.
• Promotion of good housekeeping and keeping the branch in order.
• Promotion of the highest levels of customer service and ensuring a top customer experience .
• Adhere to all company policies, procedures and business ethics codes and help ensure that they are communicated and implemented within the team.
• Other duties as assigned.

Skills/Attributes:

• Outstanding sales, communication and organisation skills
• A firm understanding of what makes for a superior customer experience
• Knowledge and experience within the PVCu Window, Cellular and Composite Door or wider construction industries would be an advantage.
• Self-motivated, driven and enthusiastic
• Previous sales experience in a branch environment

More importantly we are looking for people that possess a positive outlook, a can-do attitude and strong sales leaders.

The role is full time with a most competitive package for the right person, offering the freedom and opportunity to further build and grow the business. For those that are career minded, advancement opportunities are limited only by that individual’s desire to succeed.