Optical Sales & Fitting Specialist

Vision Express; Kirkcaldy, Heswall, Failsworth, Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Kirkcaldy is seeking a Retail Optical Assistant to enhance customer experience through personalized service and expert product advice. Your responsibilities will include adjusting frames, conducting pre-screening eye tests, and supporting store operations. We offer an engaging work environment with benefits such as free eyewear, generous holiday, and performance bonuses for high-achievers. Join us and kickstart your career in optical retail today.

Benefits

Free eyewear (up to £550)

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Qualifications

• Engaging with customers confidently and recommending products.
• Passion for eyewear and comfort with digital tools.
• Ability to listen and understand customer needs.

Responsibilities

• Deliver personalized customer service and product advice.
• Adjust frames, assist with fittings, and conduct minor repairs.
• Support pre-screening eye tests and manage admin tasks.

Skills

Confident customer engagement

Product recommendation

Positive team player

Strong communication

Job description

A leading optical retailer in Kirkcaldy is seeking a Retail Optical Assistant to enhance customer experience through personalized service and expert product advice. Your responsibilities will include adjusting frames, conducting pre-screening eye tests, and supporting store operations. We offer an engaging work environment with benefits such as free eyewear, generous holiday, and performance bonuses for high-achievers. Join us and kickstart your career in optical retail today.