Optical Retail Specialist: Customer-Focused Eyewear & Tech

Vision Express; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver exceptional customer service and support eye care solutions. This role involves assisting customers, fitting eyewear, and conducting eye tests using advanced technology. Candidates should be passionate about eyewear and possess strong communication skills. The position offers competitive earnings, with potential monthly bonuses, and opportunities for growth within the company.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family and friends discounts

Free eye tests

Employee wellbeing support

Qualifications

• Experience engaging with customers and providing product recommendations.
• Passion for eyewear and comfort with digital applications.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings and carry out minor repairs.
• Support pre-screening eye tests with latest optical technology.
• Perform admin and support tasks to keep the store running smoothly.

Skills

Customer service

Digital tools proficiency

Teamwork

Strong communication

Job description

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver exceptional customer service and support eye care solutions. This role involves assisting customers, fitting eyewear, and conducting eye tests using advanced technology. Candidates should be passionate about eyewear and possess strong communication skills. The position offers competitive earnings, with potential monthly bonuses, and opportunities for growth within the company.