Optical Assistant — Dispensing, Repairs & Customer Care

Specsavers; Andover; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retail company in Andover seeks an Optical Assistant to enhance the customer experience in their store. The ideal candidate will have prior optical experience and strong customer service skills. Responsibilities include using optical knowledge to assist customers effectively while maintaining a supportive store environment. The role offers flexible working hours and numerous perks, including employee support services and personalized benefits for family care.

Benefits

Specsavers Perks - discounts and savings

WeCare - employee support service

Complimentary subscription to the Headspace app

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and company sick pay

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Skills in pre-screening and dispensing are essential.
• Experience in a fast-paced customer service environment is desirable.

Responsibilities

• Create an outstanding store environment for customers and team.
• Support the store with customer service skills.
• Assist with optical services including dispensing and adjustments.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Happy working in a busy environment

Job description

A leading optical retail company in Andover seeks an Optical Assistant to enhance the customer experience in their store. The ideal candidate will have prior optical experience and strong customer service skills. Responsibilities include using optical knowledge to assist customers effectively while maintaining a supportive store environment. The role offers flexible working hours and numerous perks, including employee support services and personalized benefits for family care.