Optical Assistant

Specsavers; Wimbledon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading optical retail chain in Wimbledon is looking for an Optical Assistant who is passionate about customer service and has previous optical experience. In this role, you'll engage with customers, assist them with products, and help create a friendly environment. Strong communication skills and teamwork are essential, as well as confidence in using IT systems. This position offers a competitive salary up to £28,000 and various employee benefits, including performance bonuses and development opportunities.

Benefits

Performance‑related bonus

Extra paid day off for your birthday

WeCare – UK confidential employee helpline

Outstanding clinical and professional development opportunities

Enhanced sick pay (after a year of service)

Enhanced pay for family leave (maternity/paternity etc)

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant required.
• Passion for excellent customer service.
• Ability to receive feedback and develop skills.

Responsibilities

• Provide outstanding customer service in-store.
• Assist customers with optical products and services.
• Maintain a welcoming store environment.

Skills

Customer service excellence

Teamwork

IT systems proficiency

Communication skills

Initiative

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Salary

Up to £28,000 depending on experience.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

• Performance‑related bonus
• Extra paid day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Enhanced sick pay (after a year of service)
• Enhanced pay for family leave (maternity/paternity etc)

Experience level

Previous optical experience required.

What we’re looking for?

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Excellent teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, with our support and guidance to help you grow

Find out more

If you’ve got all these skills, we’d love for you to apply. There are also a few desirable experiences that could set you apart from the competition if you have them.

Additional desirable experience

• Previous experience in a fast‑paced customer service environment
• Experience in optics or audiology business
• Basic knowledge of optical and/or audiology terminology

Checked all the boxes? Now’s the perfect time to apply!