Operations Manager

Karma Kitchen; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing food workspace provider in London is seeking an Entry-level Site Manager to oversee operations and partner management. The ideal candidate should thrive in a fast-paced environment, be resilient under pressure, and develop strong relationships. Responsibilities include conducting audits, onboarding partners, and ensuring smooth site operations. Benefits include performance commissions, a vibrant environment, and free daily lunch.

Benefits

£2700 annual kicker for meeting KPIs

Exciting commissions on storage sales

Training program after 12 months

Free lunch everyday

Team events and parties

Employee Assistance programme

Qualifications

• You must live within 30 minutes of Wood Green for emergency access.

Responsibilities

• Oversee site operations and partner management.
• Conduct site and health & safety audits.
• Facilitate partner onboarding and offboarding.

Skills

Accountable

Resilient

Solution-Oriented

People-Person Energy

Fast Learner

Master Prioritizer

Organized

Job description

Karma Kitchen is focused on a single mission; to build beautiful, functional commercial kitchens at speed and scale, to provide the space required by passionate food businesses that want to grow.

We take old, often disused commercial units and transform them into private workspaces and even individual workbenches. We’re building the infrastructure and foundations of a global new food landscape, we’re helping businesses at every stage of growth to scale, and we’re doing it in partnership with the communities in which we operate.

Goal/ function of a site manager

• Site Management: Oversee your site on everything operational
• Partner/ Community Management: our partners are at the core of what we do and we’re constantly looking to improve all activities that increase our Partner Experience
• Partner communications: you’re the eyes and ears of the operations team on the ground.
• Perform Site audits and Health & Safety audits: making sure we keep our sites safe and running for our partners and catch any issues early on
• Partner onboarding & offboarding: making sure our partners are moved in/out to their unit smoothly
• Project Execution: Assist on Operations/Facilities projects

About you:

• Accountable: You take full ownership of your work — start to finish.
• Resilient: You stay cool under pressure and keep moving forward, even when things go wrong.
• Solution-Oriented: You don’t wait for others to fix things — you jump in, take charge, and find smart, practical solutions.
• People-Person Energy: You’re naturally warm and social — great at building relationships with our partners and bringing positive energy to the space. You help create the kind of environment people love being part of.
• A Fast Learner: You know what you don’t know — and actively work to fill the gaps.
• A Master Prioritizer: You can juggle tasks, assess what matters most, and manage your time independently.
• Organized to a T: You’re on top of details, keep your site running smoothly, and make sure nothing falls through the cracks.

Note. we’re looking for someone that lives at max. 30 mins away from Wood Green (preferably in between!), as it’s important to live close to the site in case of emergencies. Any applications not meeting this will be excluded.

What we offer:

• £2700 annual kicker for meeting KPIs
• Exciting commissions on selling storage and other service to partners
• Training program after 12 months in the role (if KPIs met)
• A young and vibrant working environment
• Free lunch everyday
• Plenty of team events and parties
• Access to our Employee Assistance programme

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Real Estate and Equipment Rental Services