Operations Manager

Mark Allen Group; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading events management company in London is seeking an Operations Manager to oversee the planning and delivery of conferences. The candidate will manage operational logistics, budgets, and coordinate with various stakeholders to ensure successful event execution. A minimum of 2 years of relevant experience is required. This role offers hybrid working conditions and opportunities for professional development.

Benefits

Hybrid work model

Mentorship and development opportunities

Contribute to meaningful initiatives

Qualifications

• Min 2 years coordinating operational logistics for events.
• Strong communication with venues, contractors, and exhibitors.
• Familiarity with budget management and reconciliation.

Responsibilities

• Lead operational delivery of 8-10 conferences and exhibitions per year.
• Create and manage operational budgets throughout event planning.
• Travel globally to support international events.
• Conduct venue research and oversee contractor management.
• Manage conference delegate registration platforms.

Skills

Organisational skills

Project management skills

Communication skills

Stakeholder management

Tools

AV management tools

Exhibition management tools

Job description

Operations Manager – Conferences & Events

Hybrid (Location: 3 days in our Herne Hill office)

Are you passionate about delivering seamless, high‑impact events? Join us as Operations Manager to oversee conferences from planning to onsite delivery, combining organisation, problem‑solving, and stakeholder coordination. Gain hands‑on experience across diverse sectors, including food, HR, healthcare, defence, engineering, and industrial exhibitions, managing everything from full event operations to exhibitor‑led activities.

Responsibilities

• Lead the operational delivery of 8- 10 conferences and exhibitionsper year, managing every stage from initial planning to final onsite execution.
• Create and manage operational budgets throughout the event planning and through to post‑event reconciliation.
• Travel globally to support international events and ensure operational excellence.
• Conduct venue research, coordinate bookings, and oversee contractor management, including AV, signage, and furniture.
• Manage conference delegate registration platforms and badge printing software, both pre‑event and onsite.
• Manage exhibitor communication for between 10 – 200 exhibitors from compilation of the exhibitor manual through to onsite coordination.
• Coordinate onsite catering, travel, and accommodation for delegates and internal teams.
• Schedule and manage on‑site teams to ensure smooth event delivery.
• Reconcile post‑event budgets and support reporting.
• Oversee 10–50 tabletop exhibitors per event, managing pre‑event communication and onsite coordination.

Qualifications

• Strong organisational and project management skills with the ability to deliver multiple events simultaneously.
• Excellent communication and stakeholder management skills, including liaising with venues, contractors, and exhibitors.
• Min 2 years previously coordinating operational logistics for events, including registration platforms, catering, and team scheduling.
• Exposure to international events and travel.
• Familiarity with budget management and reconciliation processes.
• Knowledge of AV and exhibition management tools.

Benefits

• Work in a hybrid environment with your team for three days.
• Access tailored mentorship, training, and development opportunities.
• Contribute to initiatives that shape industries and audiences.
• Thrive in a culture rooted in passion, creativity, fairness, and growth.

How to apply

• Upload your application.
• Provide a recommendation/reference (optional).

Right to Work

Applicants must have the right to live and work in (country). We do not offer visa sponsorship.

Our commitment to diversity

We value diverse perspectives. Even if your background isn’t a perfect match, if you’re excited by our mission/industry, we want to hear from you.

About Us

For more than 40 years, Mark Allen Group has been shaping industries and connecting communities worldwide. From healthcare and education to agriculture, tech, and critical communications, our events and media give professionals the insights and connections they need to make a difference. We’re passionate about fresh ideas, champion fairness and creativity, and support our people to grow, explore, and succeed.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Book and Periodical Publishing