Operations & Customer Liaison Coordinator

We Served; Warminster; On-site; GBP 29,000; Full time

Job summary

A leading defense company in Warminster is seeking a Customer Services Administrator to ensure efficient operations. The role involves liaising with customers, managing schedules, and coordinating repairs as part of a multi-skilled team. Ideal candidates will have strong organizational skills and experience in customer-facing roles. This position offers a competitive salary of £28,236 plus comprehensive benefits, including a pension scheme, generous leave, and health services. Applications are encouraged before the closing date of January 5, 2026.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Access to Digital GP

Employee share scheme

Payment of Professional Fees

Flexible working options

Responsibilities

• Liaise with customers regarding delivery and changes
• Work closely with planning teams to manage delays
• Coordinate with workshops for asset repairs
• Notify management of risks to meeting output plans
• Maintain accurate records using ERP systems

Skills

Experience in working with data and reporting tools

Customer service experience

Strong organisational skills

Ability to manage multiple priorities

Effective communication skills

Education

Level 2 NVQ or GCSE Grade 9–4 (A*–C)

Job description

A leading defense company in Warminster is seeking a Customer Services Administrator to ensure efficient operations. The role involves liaising with customers, managing schedules, and coordinating repairs as part of a multi-skilled team. Ideal candidates will have strong organizational skills and experience in customer-facing roles. This position offers a competitive salary of £28,236 plus comprehensive benefits, including a pension scheme, generous leave, and health services. Applications are encouraged before the closing date of January 5, 2026.