Operations Admin & Customer Liaison Specialist

Panda Utilities Limited; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading waste service provider in Manchester is seeking an administrative support role to assist the operational team with data management and customer service. The ideal candidate will have excellent organization skills, proficiency in Microsoft applications, and a strong commitment to customer satisfaction. This position involves resolving customer queries and ensuring accurate data entry to maintain high service standards. Join a committed team focused on customer and environmental excellence.

Responsibilities

• Liaise with operational personnel and ensure all systems are updated.
• Develop positive relationships with customers.
• Manage administration activities of the department.
• Resolve customer missed collection queries in a timely manner.
• Ensure all data input is accurate and timely.

Skills

Good administration skills

Competent in Microsoft applications

Excellent customer service skills

Team player

Able to work on own initiative

Job description

A leading waste service provider in Manchester is seeking an administrative support role to assist the operational team with data management and customer service. The ideal candidate will have excellent organization skills, proficiency in Microsoft applications, and a strong commitment to customer satisfaction. This position involves resolving customer queries and ensuring accurate data entry to maintain high service standards. Join a committed team focused on customer and environmental excellence.