Onsite IT Support Technician — Growth & Service Expert

MUFG Bank, Ltd; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial institution in London seeks an experienced IT Support Technician to manage desktop and network support across the organization. This role involves hands-on experience with installing hardware, troubleshooting, and providing excellent customer service. The ideal candidate will have a strong background in Windows environments and a passion for improving user experience in a fast-paced workplace.

Qualifications

• Minimum 2 years' experience in Desktop Support role.
• Strong troubleshooting skills in Windows environments.
• Experience with mobile device management.

Responsibilities

• Manage desktop support operations and installations.
• Handle network patching and infrastructure tasks.
• Provide audio-visual and phone support.

Skills

Desktop Support

Customer Service

Windows 10

Windows 11

ITIL

Tools

Corporate Mobile Devices

Job description

A leading financial institution in London seeks an experienced IT Support Technician to manage desktop and network support across the organization. This role involves hands-on experience with installing hardware, troubleshooting, and providing excellent customer service. The ideal candidate will have a strong background in Windows environments and a passion for improving user experience in a fast-paced workplace.