Online Dispatch & Returns Specialist

North Beach Online Limited; Christchurch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local retail company in Christchurch is seeking an Online Dispatch and Returns team member. This full-time role focuses on providing exceptional customer service while managing online orders and returns. Candidates should have previous experience in a retail storeroom or stock management, possess strong computer skills, and be eager to develop best practices. Flexible working hours, including weekends and public holidays, are required.

Qualifications

• Previous experience in a retail storeroom or online dispatch is required.
• Strong computer skills are essential.
• Eagerness to develop best practice procedures.

Responsibilities

• Accurately locate stock for online orders.
• Pack and dispatch parcels using dispatch software.
• Process online customer returns.
• Enter stock units into the system and re-stock the shop floor.
• Assist Online Team and Store Managers with assigned duties.

Skills

Customer service

Stock management

Dispatch software usage

Computer skills

Job description

A local retail company in Christchurch is seeking an Online Dispatch and Returns team member. This full-time role focuses on providing exceptional customer service while managing online orders and returns. Candidates should have previous experience in a retail storeroom or stock management, possess strong computer skills, and be eager to develop best practices. Flexible working hours, including weekends and public holidays, are required.