Observability & Service Management Engineer — Flexible Work

McDonald's; City of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A major fast-food corporation is seeking an Observability & Service Management Engineer to support their global technology operations. This role involves building and maintaining dashboards, configuring data sources, and managing observability tools. Ideal candidates will have experience in DevOps and platforms like Grafana and New Relic. The position offers a full-time opportunity in the City of London, focusing on innovation and collaboration.

Benefits

Sabbatical program

Tuition assistance

Flexible work arrangements

Qualifications

• Experience working in an Agile team.
• Proficient with Microsoft Office software, Jira, Confluence tools.

Responsibilities

• Build and maintain product and service dashboards.
• Configure and maintain data sources and troubleshoot ingestion.
• Support account and user management and monitor usage.

Skills

Experience with Observability/SRE/Platform/DevOps

Hands-on with Grafana

Hands-on with New Relic

Comfortable writing queries

Familiarity with Cloud Computing

Data Engineering and data modelling

Tools

Grafana

New Relic

Cribl

Python

SQL

Javascript

Job description

A major fast-food corporation is seeking an Observability & Service Management Engineer to support their global technology operations. This role involves building and maintaining dashboards, configuring data sources, and managing observability tools. Ideal candidates will have experience in DevOps and platforms like Grafana and New Relic. The position offers a full-time opportunity in the City of London, focusing on innovation and collaboration.