NOC Engineer: 24/7 Network Ops & Incident Response

Eeze Entertainment Malta Limited; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A tech-focused entertainment company in Greater London is seeking a detail-oriented NOC IT Specialist to monitor and optimize critical IT systems and networks. The ideal candidate will have 1-3 years of experience in IT support, a relevant degree, and strong analytical skills. This role involves shift-based availability for 24/7 operational support, offering a competitive salary and career development opportunities.

Benefits

Competitive salary

Comprehensive training and onboarding program

Career development opportunities

Health, wellness, and retirement benefits

Qualifications

• 1–3 years of experience in IT support, system administration, or network operations.
• Knowledge of networking protocols and concepts (TCP/IP, DNS, DHCP, VPN, etc.).
• Basic troubleshooting skills for servers, operating systems (Windows/Linux), and applications.

Responsibilities

• Monitor IT infrastructure and networks using NOC tools.
• Respond to and resolve technical incidents.
• Track and report on system and network performance metrics.
• Perform basic troubleshooting of servers, networks, and applications.
• Update operational procedures and incident reports.

Skills

Analytical skills

Problem-solving abilities

Communication skills

Team collaboration

Ability to work under pressure

Education

Diploma or Bachelor’s degree in Computer Science, IT or related field

Tools

SolarWinds

Nagios

Zabbix

PRTG

New Relic

Job description

A tech-focused entertainment company in Greater London is seeking a detail-oriented NOC IT Specialist to monitor and optimize critical IT systems and networks. The ideal candidate will have 1-3 years of experience in IT support, a relevant degree, and strong analytical skills. This role involves shift-based availability for 24/7 operational support, offering a competitive salary and career development opportunities.