Nightshift Store Leader: Replenishment & Ops

Sainsbury's Supermarkets Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket is seeking a Customer and Trading Manager for the Nightshift in Birmingham. This role requires managing overnight store operations and leading a team to ensure exceptional customer service. The ideal candidate will have strong people management skills and resilience to handle the challenges of night shifts. Benefits include a competitive salary with added premiums, bonuses, and various employee support programs. Join us to make a significant impact in our stores and the community.

Benefits

10% discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Colleague networks

Cycle to Work scheme

Special offers on memberships

Qualifications

• Experience in leading a team in a fast-paced, customer-facing environment.
• Ability to manage performance and handle employee relations issues.
• Comfortable with nightshift working and adaptable to its impact.

Responsibilities

• Lead a team for replenishment activities while managing store operation overnight.
• Ensure high standards for customer readiness by morning.
• Coach the team to provide great customer service.

Skills

Nightshift adaptability

Resilience

Customer service

People management

KPI monitoring

Operational leadership

Job description

A leading UK supermarket is seeking a Customer and Trading Manager for the Nightshift in Birmingham. This role requires managing overnight store operations and leading a team to ensure exceptional customer service. The ideal candidate will have strong people management skills and resilience to handle the challenges of night shifts. Benefits include a competitive salary with added premiums, bonuses, and various employee support programs. Join us to make a significant impact in our stores and the community.