Nightshift Spa and public area cleaner

Splendid Hospitality Group; York and North Yorkshire; On-site; GBP 20,000 - 24,000; Full time

Job summary

A five-star hotel located in York is hiring a Spa Cleaner to ensure high cleanliness and hygiene standards throughout the spa facility. The role includes cleaning treatment rooms and public areas, maintaining supplies, and adhering to health regulations. Preferred candidates have previous spa, hotel, or healthcare cleaning experience and strong attention to detail. This position offers competitive pay and various employee benefits in a supportive work environment.

Benefits

Competitive pay

Training and growth opportunities

Supportive work environment

Discounted local car parking

Employee referral scheme

Qualifications

• Previous cleaning or housekeeping experience preferred (spa, hotel, or healthcare environment is a plus).
• Knowledge of cleaning chemicals, sanitation standards, and safety practices.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Physically able to stand, bend, lift, and perform repetitive tasks.

Responsibilities

• Clean and sanitize treatment rooms, massage tables, and equipment after each use.
• Maintain cleanliness of locker rooms, showers, steam rooms, and saunas.
• Replenish linens, towels, robes, and spa supplies.
• Properly handle and wash laundry according to hygiene standards.
• Dispose of waste and used materials safely.

Skills

Cleaning or housekeeping experience

Knowledge of cleaning chemicals

Attention to detail

Ability to work both independently and in a team

Job description

Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community. Once the famed Headquarters of the North-eastern Railway Company, our magnificent building is bursting with original features and all the grandeur of its former life as the “Palace of Business” - making it a truly beautiful and inspiring place to work and grow.

Job Description

The Spa Cleaner is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation throughout the spa facility. This role ensures a calm, sanitary, and welcoming environment for guests by thoroughly cleaning treatment rooms, wet areas, relaxation spaces, and staff areas in accordance with health and safety regulations.

Qualifications & Skills

Previous cleaning or housekeeping experience preferred (spa, hotel, or healthcare environment is a plus)

Knowledge of cleaning chemicals, sanitation standards, and safety practices

Strong attention to detail and commitment to cleanliness

Ability to work independently and as part of a team

Physically able to stand, bend, lift, and perform repetitive tasks

Professional appearance and positive attitude

Calm, wellness-focused setting

Exposure to water, steam, and cleaning chemicals

Flexible shifts, including weekends and holidays

Benefits (optional)

Competitive pay

Training and growth opportunities

Supportive and professional work environment

What We Offer

The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow.

• Fully funded and supported Apprenticeship programmes up to level 7
• Supervisory and Management development training programmes, Ignite and Inspire.
• Splendid Family discounts across our group - on accommodation, food and drink.
• Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School
• We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living.
• Discounted local NCP car parking and discount off local First bus travel.
• Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period
• Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities.
• We celebrate our diverse workforce with awareness days and diversity lunches.
• Visit York discounts to visit local attractions and experience what our wonderful city has to offer.
• We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year.
• Company Pension salary sacrifice scheme.
• Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment.
• Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum.
• Fully funded and supported ESOL classes (English for Speakers of Other Languages)
• 12 Mental Health First Aiders onsite to provide signposting and initial support.
• Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it.
• Employee referral scheme - refer a friend or family member and receive a £350 incentive payment.
• No split shifts, 2 days off together.
• Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit.

About Us

The Grand is York’s only five-star hotel, situated in the very heart of the historic city. The property offers a splendid blend of Victorian elegance and modern sophistication and is known worldwide as a beacon of hospitality excellence. We are honoured to have been awarded the ‘Hotel of the Year’ Catey and we are also absolutely delighted to be named in The Sunday Times top 100 ‘Best Places to Work 2023’.

Along with our 207 guest bedrooms, we boast an award-winning rosette restaurant, The Rise, which holds the Conde Naste 2022 award for Best Afternoon Tea. In addition to this, our new fine dining restaurant, Legacy, provides the opportunity to elevate our dining offering and become leaders in the York food scene. We have a state-of-the-art Cookery School, are home to an atmospheric Spa, stunning Meeting and Event spaces and an In-Room Dining offering. Each day is unique and memorable at The Grand and we live to create special memories for our guests and our team.

Our vision is to be the UK’s most loved hotel. We pride ourselves on our values. We place emphasis on driving for results in all areas of the business, excellence in everything we do and genuine care for our Grand family, guests, and the environment.

Role in our Family

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building. We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive.

As a Room Attendant/Public Area, key to your role will be:

The Spa Cleaner is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation throughout the spa facility. This role ensures a calm, sanitary, and welcoming environment for guests by thoroughly cleaning treatment rooms, wet areas, relaxation spaces, and staff areas in accordance with health and safety regulations.

Key Responsibilities

Clean and sanitize treatment rooms, massage tables, equipment, and tools after each use

Maintain cleanliness of locker rooms, showers, steam rooms, saunas, and restrooms

Replenish linens, towels, robes, slippers, and spa supplies

Properly handle, wash, and store laundry according to hygiene standards

Dispose of waste and used materials safely and discreetly

Follow spa hygiene protocols, chemical usage guidelines, and safety procedures

Report maintenance issues, damaged equipment, or supply shortages to management

Ensure floors, mirrors, glass, and surfaces are spotless and hazard-free

Maintain a quiet, respectful presence to preserve the spa’s relaxing atmosphere

Qualifications & Skills

Previous cleaning or housekeeping experience preferred (spa, hotel, or healthcare environment is a plus)

Knowledge of cleaning chemicals, sanitation standards, and safety practices

Strong attention to detail and commitment to cleanliness

Ability to work independently and as part of a team

Physically able to stand, bend, lift, and perform repetitive tasks

Professional appearance and positive attitude

Calm, wellness-focused setting

Exposure to water, steam, and cleaning chemicals

Flexible shifts, including weekends and holidays

Benefits (optional)

Competitive pay

Training and growth opportunities

Supportive and professional work environment

What Happens Next

Does the Spa nihgtshift role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell you more about the Splendid Hospitality Group.
The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.