Night Team Member

Ibis; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel in Edinburgh is seeking a Night Receptionist to warmly welcome guests during the night and ensure their well-being. Responsibilities include assisting with hotel operations and conducting safety checks. Ideal candidates must possess strong communication and teamwork skills, and have the right to work in the UK. This full-time position offers opportunities for personal growth and development within the hospitality sector.

Benefits

Discount in Accor Restaurants

Discounted hotel rates globally

Development opportunities with Accor Academy

Qualifications

• Must have the right to work in the UK.

Responsibilities

• Welcome guests warmly during the night.
• Assist in the hotel's general running during the night.
• Perform night audits and safety checks.

Skills

Strong communication skills

Teamwork skills

Job description

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Job Description

Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

As part of our team you can have these benefits:

• Discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Responsibilities

As our next Night Receptionist, you are the ‘face of ibis Edinburgh Royal Mile’, extending a warm welcome to our guests during the night, putting their well‑being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and support other departments to set up for the next day. You are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.

Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.

You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Qualifications

• Strong communication and teamwork skills
• Right to work in the UK

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Broadcast Media Production and Distribution