Night Supervisor at a 5-Star Luxury Resort

The Cameron House; Balmaha; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxurious resort in Scotland is looking for a Night Supervisor to oversee the Front Office at night. This role involves ensuring guest comfort and safety, managing check-ins and check-outs, and supervising team operations. Ideal candidates will have experience in a 4/5-star hotel, excellent interpersonal and communication skills, and proficiency in IT systems. The position offers great employee benefits and a supportive work environment.

Benefits

Free meals when on duty

Pension scheme and Wagestream services

Long service awards

Free Leisure Club Membership

Employee care services

Discounts on accommodation, food, beverages

Free parking

Qualifications

• Requires front office experience in a 4/5* hotel environment.
• Excellent interpersonal and communication skills are essential.
• Proficient with IT and handheld technology is required.

Responsibilities

• Supervise Front Office nights operation to ensure guest comfort.
• Welcome guests warmly and handle inquiries effectively.
• Oversee check-ins and check-outs with detailed room information.

Skills

Interpersonal skills

Attention to detail

Flexibility

Communication skills

IT skills

Education

Front office experience in a 4/5* hotel environment

UK Driving Licence

Tools

OPERA Cloud

Handheld technology

Job description

A luxurious resort in Scotland is looking for a Night Supervisor to oversee the Front Office at night. This role involves ensuring guest comfort and safety, managing check-ins and check-outs, and supervising team operations. Ideal candidates will have experience in a 4/5-star hotel, excellent interpersonal and communication skills, and proficiency in IT systems. The position offers great employee benefits and a supportive work environment.