Night Porter

Focus Hotels Management Limited; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious boutique hotel is seeking a Night Porter to oversee overnight operations ensuring guests receive exceptional service and the hotel is secure. The ideal candidate will have previous night experience in hospitality, strong leadership and communication skills, and a good understanding of hotel systems. Join the opening team and be part of a culture that values excellence and employee support.

Benefits

Competitive salary

Training and development programme

Career progression opportunities

Supportive employee-centric culture

Qualifications

• Previous experience in a night role within the hospitality industry.
• Strong communication skills to motivate a small team.
• Good understanding of hotel systems and night audit procedures.

Responsibilities

• Oversee night operations ensuring smooth handover.
• Provide a warm welcome to all guests and manage check-ins.
• Ensure safety and security through regular checks.

Skills

Leadership skills

Customer service excellence

Problem-solving abilities

Ability to work independently

Flexibility for night shifts

Job description

Who are we

Opening early 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland.

Role Responsibilities

As Night Porter, you’ll take charge of the hotel’s overnight operations, ensuring that guests receive exceptional service and that the hotel remains secure and efficiently run.

Your responsibilities will include:

• Overseeing night operations, ensuring smooth handover between day and night teams.
• Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late-night enquiries or issues.
• Ensuring the safety and security of guests, staff, and property through regular checks and adherence to company procedures.
• Managing cash handling, night audit procedures, and accurate recording of financial transactions.
• Conducting daily security and fire safety checks, ensuring compliance with all H&S regulations.
• Coordinating with departments to ensure the hotel is ready for the next day’s operations.
• Handling any incidents or emergencies calmly and efficiently, following company policy.
• Supporting food and beverage service overnight where necessary.
• Complete any other tasks assigned by the Night Manager.

Key Requirements

• Previous experience in a night role within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities, always maintaining professionalism.
• Good understanding of hotel systems and night audit procedures (PMS experience preferred).
• Ability to work independently, showing initiative and reliability.
• Flexibility to work night shifts across weekdays and weekends.

What We Offer:

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Competitive salary.
• Training and development programme.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee‑centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?

Be part of something special: Join the opening team of Belfast’s newest boutique hotel.

Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement.

Grow your career: Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.