Night Concierge, Luxury Boutique Hotel (4-on/4-off)

BOXPARK; Greater London; On-site; GBP 28,000; Full time

Job summary

A prestigious hotel chain in London seeks a Night Porter for a 3-month fixed-term contract. You will oversee the concierge desk, ensuring seamless operations during night hours while delivering exceptional guest experiences. Ideal candidates will have a valid UK Driving Licence and a keen interest in customer service. Responsibilities include welcoming guests, managing calls, and addressing any requests with professionalism. Competitive salary and opportunities for growth are offered, alongside a supportive work environment.

Benefits

Competitive annual salary plus service charge

Structured 4-day-on, 4-day-off schedule

Access to financial wellbeing app

Discounted cinema tickets and gym memberships

Ongoing professional development

Regular team activities and events

Qualifications

• Valid UK Driving Licence Required.
• A passion for delivering exceptional customer service.
• Outstanding organisational skills in a fast-paced environment.

Responsibilities

• Welcoming guests warmly and assisting with their needs.
• Managing incoming calls efficiently.
• Addressing guest requests with tact.

Skills

Customer service excellence

Organizational skills

Effective communication

Job description

A prestigious hotel chain in London seeks a Night Porter for a 3-month fixed-term contract. You will oversee the concierge desk, ensuring seamless operations during night hours while delivering exceptional guest experiences. Ideal candidates will have a valid UK Driving Licence and a keen interest in customer service. Responsibilities include welcoming guests, managing calls, and addressing any requests with professionalism. Competitive salary and opportunities for growth are offered, alongside a supportive work environment.