New Business Administrator

Highbluff; Metropolitan Borough of Solihull; On-site; GBP 24,000 - 25,000; Full time

Job summary

A highly respected legal practice in Solihull is seeking a proactive New Business Administrator. This role involves client engagement, maintaining records, and supporting a busy conveyancing department. The ideal candidate should possess strong organisational skills and communication abilities, with a starting salary of £24,000 - £25,000. Excellent benefits such as life insurance and additional leave for birthdays are also offered.

Benefits

Life insurance

Car parking

Additional day off for your birthday

Qualifications

• Previous experience in an administrative, customer service or legal support role.
• Ability to work professionally with clients and external parties.
• Comfortable managing multiple tasks and priorities.

Responsibilities

• Act as the first point of contact for new client enquiries.
• Provide clear and friendly information about conveyancing services.
• Open, prepare and maintain new client files to a high standard.

Skills

Strong organisational skills

Excellent attention to detail

Confident communication skills

Strong IT skills, including Microsoft Word and Excel

Job description

Salary: £24,000 - £25,000

Location: Solihull, West Midlands (office‑based)

Hours: Full Time

Description

We are currently recruiting for a proactive and organised New Business Administrator to join a highly respected legal practice in Solihull. Due to increased demand and a growing client base the firm is expanding their conveyancing support team and is looking for someone confident, personable, and committed to delivering an excellent first impression for all new clients.

This is a fantastic opportunity for someone who enjoys client contact, thrives on organisation, and takes pride in creating a smooth, positive experience from initial enquiry through to onboarding. You will play a key role in supporting a busy conveyancing department and ensuring that new client matters start efficiently and professionally.

Key Duties

• Act as the first point of contact for new client enquiries.
• Provide clear and friendly information about conveyancing services.
• Open, prepare and maintain new client files to a high standard.
• Manage and update client records accurately.
• Liaise with clients, estate agents and third parties promptly and professionally.
• Ensure a seamless onboarding experience for all new clients.
• Maintain strong organisation and attention to detail within a busy team environment.

Key Skills / Experience Required

• Previous experience in an administrative, customer service or legal support role.
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal.
• Ability to work professionally with clients and external parties.
• Comfortable managing multiple tasks and priorities.
• Strong IT skills, including Microsoft Word and Excel.
• A proactive approach and positive attitude.

Benefits

Starting salary of £24,000 - £25,000, plus excellent benefits including life insurance, car parking and an additional day off for your birthday. Opportunities for further development and career progression are also provided.

If you are interested in this position or would like more information, please get in touch as soon as possible.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are eligible to live and work in the UK. We are an equal‑opportunity employer.