Network Services Support Supervisor

Amentum; Reading; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading logistics IT service provider is looking for a supervisor for their IT help desk located in Diego Garcia. The role involves overseeing a team providing critical IT support, ensuring compliance with safety and quality protocols. Ideal candidates will have a Bachelor's degree in a related field, over 10 years of experience, and previous management experience in IT. Security clearances are required for this position, emphasizing the importance of a safe and compliant work environment.

Qualifications

• 10 years of experience in related fields.
• Two years of IT management experience.
• Experience with data center environment.

Responsibilities

• Oversee a team providing IT support.
• Maintain safety culture among employees.
• Ensure compliance with quality policies.

Skills

IT management

Network management

Security protocols

Education

Bachelor's degree in computer science or related field

Job description

This opportunity is supervising an IT help desk on the Island of Diego Garcia in the British Indian Ocean. You will oversee a team that provides the IT support for the logistics operation that runs the day-to-day operation on the base.

QUALIFICATIONS

• Bachelor's degree from an accredited four-year college or university with a major in computer science, information systems, engineering, business, or approximately 10 years of experience in related fields
• Two years of IT management experience.
• Experience with data center environment in areas of network for voice and data, Internet infrastructure, and security.
• Active Clearances required: Must have an Active Secret US Government Clearance. Note: US Citizenship is required to maintain a Secret Clearance.

OTHER RESPONSIBILITIES

Safety

Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality

Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance

Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.