Network Engineer – Ref: V329

Total Integrated Solutions Ltd; East Midlands; On-site; GBP 40,000 - 50,000; Full time

Job summary

A technology solutions provider in the East Midlands seeks an experienced Network Engineer to provide remote technical support and manage structured networks and security systems. The ideal candidate has at least 3 years of experience in fault-finding, strong networking knowledge, and excellent communication skills. The role offers a competitive salary of £40,000 - £50,000 with various benefits including pension scheme and holiday perks.

Benefits

Annual salary increase

Salary Sacrifice Pension Scheme

Holiday Buy Scheme

Employee Assistance Program

Life and Accident Insurance

Qualifications

• Minimum 3 years’ experience working in fault-finding.
• Understanding of networking fundamentals, topology, and structured networks.
• Experience with structured networks and wireless technologies.

Responsibilities

• Provide remote technical support to diagnose and resolve software-related faults.
• Support, maintain, and fault-find across structured networks and wireless links.
• Deliver a high standard of customer service.

Skills

Fault-finding

Networking fundamentals

Troubleshooting

Communication skills

Ability to work under pressure

Job description

We are seeking an experienced and proactive Network Engineer to join our operations team. This is an exciting opportunity for someone with strong networking knowledge and hands-on experience across CCTV, access control, and IP-based security systems. If you enjoy fault-finding, solving technical challenges, and delivering outstanding service, we want to hear from you.

The role involves:

• Provide remote technical support via access tools to diagnose and resolve software-related faults
• Respond to P1 outages within agreed response times
• Support, maintain, and fault-find across structured networks and wireless links
• Act as an escalation point for the team to resolve complex technical cases
• Work with CCTV infrastructure, IP networks, and IP door entry/access control systems
• Complete accurate documentation, job reports, and timesheets within the company’s service system
• Deliver a high standard of customer service
• Adhere to all Health & Safety policies and safe working practic

Key experience / Qualifications:

• Minimum 3 years’ experience working in fault-finding
• Understanding of networking fundamentals, topology, and structured networks
• Experience with structured networks and wireless technologies
• Knowledge of virtual servers and cloud-hosted environments
• Strong troubleshooting skills and knowledge of Document Managed Services
• Able to work well under pressure and adapt to changing circumstances
• Full UK driving licence (essential)
• Experience within a control room environment – desirable

About you:

• Proactive, positive, and self-motivated
• Able to work effectively under pressure and adapt to changing circumstances
• Good communication skills with the ability to build successful working relationships with customers and colleagues
• Well organised with strong self-discipline
• Have the desire to learn and continually improve your knowledge
• Team player and able to work well in a fast-paced environment

We will offer the following package:

• Working hours: Monday – Friday, 8.00am – 5.00pm (Permanent).
• Salary: £40,000 - £50,000 pa dependant on skills, experience, and qualifications
• Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.

To apply:

please send your CV to [e-mail]

People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU