Neighbourhood Coordinator - Hammersmith

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A housing services organization in Greater London is looking for a dedicated housing manager. This full-time role requires experience in the social housing sector, effective communication skills, and adaptability. You'll be responsible for delivering housing services, managing reports of anti-social behaviour, and supporting tenants to maintain their independence. If you're enthusiastic about housing management and want to make a difference, apply now. This role offers hybrid working opportunities.

Qualifications

• Experience in housing management in the social housing sector required.
• Must be computer literate and have sound written and verbal communication skills.

Responsibilities

• Deliver housing services to tenants in South West London.
• Manage reports of anti-social behaviour.
• Liaise with social services and occupational health services.

Skills

Housing management experience

Computer literacy

Written communication skills

Verbal communication skills

Adaptability

Job description

Overview

Based in Scheme office Willow Vale / St Giles with some Hybrid Working

Full-time, 35 hours/week, permanent

Areas covered: Hammersmith, Ealing, Hounslow, Hillingdon, Slough, Brentford, Chiswick, Feltham

Deliver housing services in South West London

Experience in housing management in the social housing sector required

Must be computer literate and have sound written and verbal communication skills

About the Role

You will be responsible for delivering housing services to our tenants in South West London at our schemes including Hammersmith, Ealing, Hounslow, Hillingdon, with a few dispersed properties in other areas and supporting other NCOs on occasion when required. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour. You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.

This role is based on-site, and candidates should be comfortable working and travelling from the sites this role covers.

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

Closing date: This role will close once filled so don’t delay submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at [e-mail] if you would like to chat to us or discuss reasonable adjustments for your application or interview process.

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