National Account Manager

Dubizzle Limited; Burton Latimer; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading food company is seeking an experienced individual for a sales-focused customer management role in Burton Latimer. The successful candidate will manage Out of Home accounts, drive growth, and execute business plans. Ideal candidates should have strong customer management skills, attention to detail, and be able to navigate complex environments. This position offers a hybrid work pattern and a competitive benefits package, including a 15% annual bonus and extensive personal development opportunities.

Benefits

15% Annual bonus

Double-matched pension scheme (up to 12%)

25 days annual leave

Annual Salary review

Healthcare plan

Discounted company products

Qualifications

• Experience in managing Out of Home, Foodservice, or End User accounts.
• Strong organizational skills with the ability to handle customer accounts effectively.
• Curiosity and resilience to develop win-win solutions in complex environments.

Responsibilities

• Coordinate customer agendas within key accounts and manage P&L responsible for Out of Home direct customers.
• Execute commercial plans to ensure delivery of Perfect Shop and Perfect E-shop.
• Lead customer initiatives and manage internal collaboration.

Skills

Attention to detail

Customer management skills

Strategic thinking

High resilience

Job description

At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected.

Closing date: 18th January
Interview process: Initial Teams interview followed by a Face-to-Face interview at our site in Burton Latimer
Working pattern: We operate a hybrid working pattern of 2 days a week in our offices, and are committed to providing flexibility where needed. Weetabix Wednesday, everyone comes into our Burton Latimer office for some great collaboration and meetings -it’s a must!

We’re happy to make reasonable adjustments throughout the recruitment process—just let us know how we can support you.

This role is responsible for guiding the customer agenda within key customer accounts throughout our business and into their businesses. The successful candidate will have accountability for Out of Home direct customers, Key End Users & 3rd Party Field Sales agencies.

This is a sales-focused customer management role that aims to seek out key growth areas and profitably grow Weetabix sales with the support of the virtual team. In addition to the external customer management, you will be expected to be an ambassador for the commercial team, supporting the Head of Sales/Sales Controller.

The Recipe (About the Role)

• Full P&L accountability and responsibility to include the delivery of the FY Budget plan across all categories in the customers.
• Drive awareness & deliver commercial plans across the relevant channels and customers to ensure the best delivery of Perfect Shop and Perfect E-shop.
• Develop mutually beneficial JBP’s where applicable to include the end-to-end ownership of customer initiatives and projects
• Lead internal management of total Out of Home direct accounts from invoices, Promotions, P&L reporting & demand management, working in close partnership with the relevant business partners.
• Execute branded and customer-branded cost increase(s) as appropriate.
• Ownership of any relevant customer initiatives, and evaluate and execute specific projects.
• Coaching and development of direct team, where applicable and supporting and coaching the virtual team as appropriate.

The Ingredients (What we need from you)

Key Know How:

• Awareness of the complexity of managing Out of Home, Foodservice, or End User accounts, with the ability to help shape the Out of Home channel strategy and take ownership of delivering it.
• Excellent attention to detail and organisation skills, with the ability to manage all aspects of a customer account and a good understanding of the Out of Home channel and its key operators.
• High levels of resilience and curiosity about customers, with the ability to develop win–win solutions in a complex and varied channel, balancing customer direction with end-user needs.
• Ability to act as an advocate for the Out of Home channel internally, building understanding, raising awareness, and clearly communicating the opportunities available and how to maximise them.

We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside work.

• 15% Annual bonus
• Double-matched pension scheme (up to 12% from us)
• 25 days annual leave increasing with service
• Annual Salary review
• Healthcare plan
• Discounted Weetabix products

To support our employees, we also offer:

• Continued investment in your personal development
• We believe in balance, whether it's for family, rest or simply time for you. As well as your holiday entitlement, you can purchase up to 5 days of additional annual leave
• Access to 24/7 counselling service (via Grocery Aid partnership)
• The freedom of Flexible Work Opportunities
• Enhanced Maternity / Paternity / Adoption Leave
• Additional Time Off for Fertility Treatment and Neonatal Care
• Working Parents Support Group
• Fully stocked kitchens filled with our delicious products for you to enjoy

To learn more about life at Weetabix, visit our careers page: https://careers.weetabixfoodcompany.co.uk/

Please note: We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges.

Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship.

We utilise our Preferred Agency Supplier Partners as and when we require additional support