Multimodal Export Operator

SEKO; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company based in Manchester seeks an Export Support Specialist to join their Export Team. The role focuses on managing key accounts, ensuring compliance with customs and operational procedures while providing excellent customer service. Ideal candidates will have operational freight forwarding knowledge, computer literacy, and the ability to prioritize workloads. This permanent position offers a competitive benefits package along with a supportive team environment.

Benefits

Pension scheme (5% employee, 3% employer contributions)

Death in service (4x salary)

25 days annual leave + bank holidays

Qualifications

• Specialized knowledge in operational freight forwarding.
• Ability to stay organized and manage time effectively.
• Knowledge of customs procedures in the UK.

Responsibilities

• Support the Export Team by handling key accounts.
• Ensure compliance with customer Standard Operating Procedures.
• Manage air, road, and sea export operations.

Skills

Operational freight forwarding

Computer literacy (Word, Excel, Outlook)

UK Multimodal Export knowledge

Ability to prioritize workloads

Good geographical knowledge

Job description

At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight

Forwarding and specialist White Glove Services - empowering our clients with the tools to achieve remarkable growth across borders.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients.

Job Purpose

The purpose of this role is to actively support the continued growth and success of SEKO Logistics through a commitment to achieving our strategic goals.

Meeting and exceeding the client expectations and actively support the

Export Department with the smooth running of key accounts and client development through a committed approach to customer service, pro‑active communication and relationship building with all customers, suppliers, colleagues and overseas offices.

Effective time management and commitment to looking for new opportunities for growth and development from our existing customer base.

Teamwork is imperative and customer needs, are paramount.

Key responsibilities

• Proactively support all aspects of the Export Team by handling Key Accounts and the day to day requirements for clients
• Understand and comply with Standard Operating Procedures set out in line with customer requirements
• Customs Procedures - Assist the team in ensuring correct customs procedures are being used and followed
• Liaise with agents / suppliers as necessary
• Manage Air / Road / Sea Export operations from start to finish
• Timely and accurate invoicing and administrative tasks
• Clear, effective communication

Skills and qualifications

• Specialized knowledge – operational freight forwarding
• Abilities – computer literate, word, excel, outlook, well organized
• Knowledge of UK Multimodal Export and customs procedures
• Hands on approach-positive attitude
• Ability to think on your feet
• Ability to prioritize workloadsTeam Player
• Good Geographical knowledge

Details

• Monday – Friday
• 9am – 5:30pm
• 37.5 hours per week
• Permanent

Compensation and benefits

• Pension scheme (5% employee, 3% employer contributions)
• Death in service (4x salary)
• 25 days annual leave + bank holidays with an extra day after 5,8-, and 10-years’ service