Motorcycle Operations Support - Sales & Aftersales

Lloyd Motor Group; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premium motorcycle dealership in Carlisle is searching for an enthusiastic Operations Support team member. The ideal candidate should have a passion for motorbikes, strong communication and organizational skills, and a readiness to learn. Responsibilities include assisting the Sales team, managing customer enquiries, and supporting the Aftersales process. This role offers opportunities for career development within a supportive company that values personal growth and exceptional customer service.

Benefits

33 days of annual leave including bank holidays

Healthcare cash plan

Employee vehicle-discount schemes

Highstreet discounts

Cycle to work scheme

Eyecare vouchers

Free flu jabs

Pension scheme

Life Cover

Internal and manufacturer training

Staff referral scheme

Qualifications

• Enthusiastic and keen to learn in a fast-paced environment.
• Ability to work within a team and provide excellent customer service.
• Previous experience is beneficial but not essential; full training provided.

Responsibilities

• Support the Sales team with administration and customer enquiries.
• Assist Aftersales with service bookings and customer communication.
• Maintain accurate records and support operational processes.
• Provide excellent customer service across all departments.
• Support the daily running of the BMW Motorrad dealership.

Skills

Passion for motorbikes and motorcycle culture

Enthusiasm

Reliability

Good communication skills

Organisational skills

Job description

A premium motorcycle dealership in Carlisle is searching for an enthusiastic Operations Support team member. The ideal candidate should have a passion for motorbikes, strong communication and organizational skills, and a readiness to learn. Responsibilities include assisting the Sales team, managing customer enquiries, and supporting the Aftersales process. This role offers opportunities for career development within a supportive company that values personal growth and exceptional customer service.