Motor Claims Specialist – End-to-End Resolution

Direct Line Group; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Damage Fixer Handler in Leeds. This role offers a starting salary of £24,570 with opportunities for growth based on skills and experience. You'll handle the validation, investigation, and negotiation of damage claims, prioritizing customer service excellence. Candidates need claims experience and strong multitasking abilities. Additional benefits include flexible working hours, comprehensive benefits, and a supportive work culture that values diversity and inclusion.

Benefits

50% off home, motor, and pet insurance

Generous holidays

Employee discounts and cashback

Flexible benefits scheme

Enhanced parental leave

Qualifications

• Ability to thrive in a fast-paced environment while managing multiple tasks.
• Strong team player with eagerness to learn and support colleagues.
• Customer-focused individual dedicated to high-quality service.

Responsibilities

• Validate, investigate, negotiate, and fulfill damage claims.
• Resolve outstanding investigations and choose appropriate settlement routes.
• Work towards individual and team targets while supporting customers.

Skills

Dynamic multitasking

Proactive attitude

Customer service excellence

Solid IT skills

Claims handling experience

Tools

Microsoft Outlook

Microsoft Word

Job description

A leading insurance provider in the UK is seeking a Damage Fixer Handler in Leeds. This role offers a starting salary of £24,570 with opportunities for growth based on skills and experience. You'll handle the validation, investigation, and negotiation of damage claims, prioritizing customer service excellence. Candidates need claims experience and strong multitasking abilities. Additional benefits include flexible working hours, comprehensive benefits, and a supportive work culture that values diversity and inclusion.