Money Advice Caseworker

Citizensadvicegateshead; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local charity organization in Gateshead is seeking a compassionate Money Advice Caseworker to assist individuals facing financial challenges. The role involves providing essential advice on budgeting, debt management, and financial wellbeing at foodbank sessions. Candidates should have 2+ years of experience in money or debt advice and possess strong communication skills. This position offers the chance to make a significant impact on the community's financial health.

Qualifications

• 2+ years’ experience in providing money or debt advice.
• Strong communication abilities and understanding of debt management.
• Willingness to obtain a money advice qualification.

Responsibilities

• Deliver money and debt advice during foodbank sessions.
• Assist clients with budgeting and maximizing income.
• Manage casework to achieve positive outcomes.

Skills

Money or debt advice experience

Strong debt knowledge

Great communication skills

Education

Money advice qualification

Job description

Do you want to make a real difference to people facing financial hardship?

We’re looking for a Money Advice Caseworker to work closely with Gateshead Foodbank, supporting people who are struggling with debt, budgeting, and financial wellbeing. You’ll provide practical, compassionate advice that helps people regain control of their finances and move forward with confidence.

What you’ll be doing:

• Delivering money and debt advice at foodbank sessions
• Supporting clients with budgeting, debt options, and income maximisation
• Manage casework and achieve positive outcomes

What we’re looking for:

• 2+ years’ money or debt advice experience
• Strong debt knowledge and great communication skills
• A money advice qualification (or willingness to work towards one)

Make a real difference every day. Apply now.

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