Mobile Retail Security & Customer Support Officer

OCS Group; United Kingdom; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a Retail Area Support Officer to maintain a secure environment across multiple retail locations. The role includes deterring criminal activity, conducting patrols, and managing incidents effectively. The ideal candidate will possess a valid SIA Licence and strong observational skills, ready to work flexible shifts, including evenings and weekends. This position offers a dynamic environment with opportunities for professional development and engagement with diverse clients.

Qualifications

• Right to work in the UK.
• Valid SIA Licence required.
• Flexibility to work across multiple locations.

Responsibilities

• Maintain a visible security presence to deter theft and risks.
• Conduct patrols across store premises to ensure safety.
• Monitor CCTV to identify and respond to suspicious activity.
• Respond promptly to alarms and incidents.

Skills

Strong observational skills

Excellent communication skills

Ability to manage challenging situations

Proactive and reliable approach

Education

Valid SIA Licence – Door Supervisor or Security Guarding

Job description

A leading facilities management company is seeking a Retail Area Support Officer to maintain a secure environment across multiple retail locations. The role includes deterring criminal activity, conducting patrols, and managing incidents effectively. The ideal candidate will possess a valid SIA Licence and strong observational skills, ready to work flexible shifts, including evenings and weekends. This position offers a dynamic environment with opportunities for professional development and engagement with diverse clients.