Membership Experience Host - Everlast Gyms

Everlastfitnessclubs; Swindon; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading fitness company in Swindon seeks a Membership Experience Host to enhance member experiences and support sales. The ideal candidate should possess a positive personality and passion for fitness. Responsibilities include customer service, cleanliness maintenance, and handling membership software. Flexible hours apply. Join a vibrant team and enjoy benefits like free gym membership and a bonus scheme.

Benefits

20% discount across all facilities

Frasers 1000 bonus scheme

Free Gym membership

Opportunity to deliver personal training sessions

Qualifications

• Ability to maintain cleanliness and hygiene standards.
• Competence in customer service and complaint handling.
• Willingness to participate in learning and development opportunities.

Responsibilities

• Maximise every member and guest’s experience.
• Support sales and retention of memberships.
• Contribute to the cleanliness of the facilities.
• Handle shifts as required.

Skills

Outgoing personality

Competent in administrative duties

Driven and ambitious

Passionate about fitness

Flexible with shifts

Target focused

Job description

Membership Experience Host - Everlast Gyms

2 days ago Be among the first 25 applicants

Company Description

In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.

Benefits

• 20% discount across all facias
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Champion – winners get double their salary for the month
• Opportunity to deliver personal training sessions

Main Duties and Responsibilities

• To maximise every member and guest’s experience in our club.
• To support the sales and retention of memberships through excellent customer service.
• To contribute with the cleaning and hygiene standards of the club as and when required.
• To be a competent key holder of the club, covering shifts as and when required
• To have a good understanding of the membership software system.
• Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
• Support the Fitness Manager with Gym Floor
• Ensure that you have experienced the products and services on offer.
• Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
• To drive the secondary, spend KPI targets.
• To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.

Qualifications

• Of an outgoing personality, with a positive mindset
• Competent with all administrative duties.
• Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
• Willing and able to participate in learning and development opportunities, to progress both your competencies and career.
• Able to drop into operational key holder duties as and when the business requires.
• Passionate about fitness, administration and customer service
• Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members.
• Target focussed – to support the club with sales and retention towards achieving success for the business.

Additional Information

• Think without limits - Think fast, think fearlessly and take the team with you
• Own it and back yourself - own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Seniority level

Not Applicable

Employment type

Part-time

Job function

Design, Art/Creative, and Information Technology

Industries

Wellness and Fitness Services

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