Matchday Fan Experience Supervisor

Newcastle United; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading sports organization in Newcastle upon Tyne is seeking a Local Hero Supervisor to enhance the matchday experience at St. James’ Park. This role focuses on supervising a support team to ensure visitors receive outstanding service. Candidates should possess strong leadership skills, be confident in managing crowds, and maintain a welcoming atmosphere. The position requires presence at all home matches and highlights the importance of diversity and safeguarding in the workplace.

Qualifications

• Strong leadership skills to manage and support the Local Hero team.
• Excellent interpersonal skills to greet and assist visitors.
• Ability to handle crowd monitoring and safety concerns.

Responsibilities

• Supervise the Local Hero team to enhance matchday experiences.
• Welcome and direct visitors to ensure a positive atmosphere.
• Attend pre-match meetings and share essential updates.

Job description

A leading sports organization in Newcastle upon Tyne is seeking a Local Hero Supervisor to enhance the matchday experience at St. James’ Park. This role focuses on supervising a support team to ensure visitors receive outstanding service. Candidates should possess strong leadership skills, be confident in managing crowds, and maintain a welcoming atmosphere. The position requires presence at all home matches and highlights the importance of diversity and safeguarding in the workplace.