Marina Service Desk & Admin Specialist

WeGo Carsharing; Kingswear; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading car-sharing service in Kingswear is seeking an entry-level Service Receptionist to join their team. You will be the first point of contact for customers, handling inquiries and assisting the Service Team. Ideal candidates will have excellent customer service and communication skills. This role offers a competitive salary and is a fantastic opportunity to work in a stunning marina environment.

Benefits

Salary of £26,000 - £30,000

Generous holiday entitlement

Pension

Branded company clothing

Stunning working location

On-site parking

Qualifications

• Ability to multitask and prioritize in a busy office environment.
• Enthusiastic and flexible attitude.

Responsibilities

• Greet and assist service customers politely.
• Triage customer requests via various channels.
• Raise accurate work instructions using Sage CRM.
• Handle customer card payments professionally.
• Administer works requests of approximately 200 customers.

Skills

Customer service skills

Communication skills

Time management

IT skills

Job description

A leading car-sharing service in Kingswear is seeking an entry-level Service Receptionist to join their team. You will be the first point of contact for customers, handling inquiries and assisting the Service Team. Ideal candidates will have excellent customer service and communication skills. This role offers a competitive salary and is a fantastic opportunity to work in a stunning marina environment.