Manager – Felixstowe Museum and Landguard Fort

Aim Museums; Felixstowe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local heritage organization is looking for a Manager to oversee the Felixstowe Museum and Landguard Fort. This is a full-time, permanent position that involves managing day-to-day operations, duty management, and enhancing visitor experience across two heritage sites. The ideal candidate will have strong organizational skills, experience in facilities management, and a background in museum operations. Flexible working arrangements, including weekends, are available.

Qualifications

• Strong organisational skills and attention to detail are essential.
• Excellent communication and interpersonal abilities are required.
• Experience in cash handling, budgeting, and administration is preferred.
• Understanding of Health and Safety is necessary.
• Experience working in a museum environment is essential.
• Knowledge of museum accreditation processes is a plus.

Responsibilities

• Oversee day-to-day operations and emergency preparedness.
• Manage visitor experience at both locations effectively.
• Collaborate with Trustees to achieve the museum's objectives.
• Manage facilities at both Felixstowe Museum and Landguard Fort.

Skills

Strong organisational skills and attention to detail

Excellent communication

Stakeholder relations

Interpersonal abilities

Familiarity with volunteer management best practices

Experience in cash handling

Budgeting and administration

Understanding of Health and Safety

Experience towards commercial targets

Facilities management in museums/heritage

Working in visitor experience and tourism

Job description

Manager – Felixstowe Museum and Landguard Fort

Job Title: Manager

Hours: Full time

Terms: Permanent

Location: Based at both Felixstowe Museum and Landguard Fort

About the role

The Post Holder will be pivotal in duty management, effective volunteer engagement and a positive visitor experience. This role will work to bring Felixstowe Museum and Landguard Fort together by applying their skills across both sites.

• Full-time, permanent position, 35 Hours a week (job share may be considered)
• Flexible working including weekends and Bank Holidays

Key areas of responsibility

• Work closely and collaboratively with Trustees to enable the CIO to meet its charitable purpose and objectives successfully
• Duty Management – Oversee day-to-day operations and emergency preparedness
• Management of Visitor Experience at Felixstowe Museum and Landguard Fort
• Management of Facilities at Felixstowe Museum and Landguard Fort

Qualifications and skills

• Strong organisational skills and attention to detail
• Excellent communication, Stakeholder relations and interpersonal abilities
• Familiarity with volunteer management best practices
• Experience in cash handling, budgeting and administration
• Understanding of Health and Safety.
• Experience working towards commercial targets and managing budgets
• Experience working and managing within a museum environment, including archiving and collections
• Experience with Museum accreditation, specifically renewal of accreditation
• Experience in facilities management, especially in museums/heritage
• Experience working in visitor experience and tourism especially in museums and heritage.

About the organisation

Felixstowe Museum, a former submarine mining station (1878) sits on the Landguard Peninsula between the Fort and the Port. The Museum houses both permanent and temporary collections across 14 display rooms. Landguard Fort tells the story of the building as well as the people who served there. Both the Museum and Landguard Fort are owned by English Heritage but run by charitable trusts. Between both sites they have c.30,000 visitors a year. Both charities are part of a wider partnership, the Landguard and Felixstowe Conservation Trust (Landguard Trust).

If you do not meet all of the above criteria, however still feel you have something to offer the role, we welcome your application.

How to apply

If you are interested, please apply by sending a cover letter and your C.V to: Elian Shipp, General Manager

Please note that the Museum and Fort will be closed to the public over the winter period. Pre arranged site visits will be offered to candidates selected for interview.