Manager, Digital Retention

Oxford University Press; Oxford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global educational publisher is seeking an experienced professional to support schools in the academic implementation of blended products. You will play a critical role in enhancing school satisfaction and retention, requiring a minimum of 4 years in the EdTech industry and strong communication skills. This role involves traveling 15-20 days per month to engage with schools directly, ensuring high-quality educational interventions and building strong partnerships in the education sector.

Qualifications

• Minimum 4 years of experience in the EdTech industry.
• Teacher training and teaching experience is a plus.
• Ability and flexibility to travel 15–20 days per month.

Responsibilities

• Support schools with academic implementation of blended products.
• Ensure timely completion of academic interventions.
• Resolve school queries and conduct product demos.

Skills

Strong communication skills

Collaboration skills

Ability to travel

Education

Graduate or Postgraduate degree

Job description

About the Role

Location: Noida

Introduction –

This is an exciting opportunity to make a real impact on academic excellence in schools by ensuring they see value in our blended product and services. Joining us means contributing to our mission of improving education outcomes and supporting schools in their growth journey. You’ll work with a passionate team that values integrity and collaboration, and you’ll be part of projects that blend technology with pedagogy to create meaningful learning experiences.

Opportunity –

In this role, you will:

• Support schools with academic implementation of blended products through offline and online engagement.
• Ensure timely and high-quality completion of academic interventions such as trainings and classroom observations.
• Resolve school queries by leveraging appropriate channels.
• Coordinate seamlessly with state and regional teams to expand our footprint.
• Conduct product demos in potential schools and coach state/regional sales teams.
• Document and report all school-facing interventions.
• Drive planned engagement activities to enhance school satisfaction.

Your work will directly influence school retention and growth, strengthening OUP’s position as a trusted partner in education.

About You

• Graduate or Postgraduate degree with strong communication and collaboration skills.
• Minimum 4 years of experience in the EdTech industry.
• Ability and flexibility to travel 15–20 days per month.
• ‘Be the Cause’ mindset with high integrity.
• Teacher training and teaching experience.

Queries

Please contact [e-mail] with any queries relating to this role.

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category: Sales & Business Development

Salary: Dependent on Skills and Experience

Division: Education