Management Opportunities

JD Sports Fashion Plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports retailer in the UK is looking for a supervisory role focused on creating a positive team culture and achieving sales targets. This position involves training staff, analyzing sales data for strategic decisions, and ensuring excellent customer service. Candidates should have prior retail management experience and strong communication skills. Competitive benefits package is offered, including bonuses and discounts.

Benefits

Quarterly discretionary bonus schemes

30% company discount on products

Access to digital health services

Health cash plans

Professional development courses

Apprenticeships and qualifications access

Company Sick Pay

Discounted Gym memberships

Life Assurance

Incremental Holiday Allowance

Qualifications

• Experience in a fast-paced Retail/Customer Facing environment.
• Understanding of the latest retail trends.
• Proven sales achievement and KPI exceeding.

Responsibilities

• Create a positive team culture through recruiting and training.
• Analyse sales and financial data for informed decision-making.
• Support day-to-day store operations and cash management.

Skills

Supervisory or management experience

Passion for retail

Coaching and developing individuals

Strong communication skills

Track record of achieving sales targets

Analysing KPIs data

Attention to detail

Job description

Role overview:

Please not this is a talent pool role and your application will be valid for six months. If we feel you experince aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams.

Responsibilities:

• Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.

• Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially.

• Act as the point of contact for colleagues in the manager’s absence.

• Provide excellent customer service, addressing inquiries and resolving complaints professionally.

• Help manage day-to-day operations, including opening and closing procedures.

• Support cash management tasks, such as processing transactions and reconciling tills.

• Participate in hiring, onboarding, and training new employees.

• Provide feedback and coaching to colleagues to improve performance.

• Support the managment in maintaining colleague schedules to ensure proper coverage and productivity

Role objectives and KPI’s:

• Contribute to achieving or exceeding the stores monthly sales target.

• Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.

• Achieve upselling or cross-selling targets.

• Maintain a high Net Promotor Score.

• Ensure stock accuracy during store Audits.

• Ensure all new colleagues complete mandatory training required.

• Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.

• Assist in keeping operational costs within the allocated budget

Skills and Experience:

• Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment

• Passionate about retail & hold a good understanding of the latest trends and our competitors

• Previous experience of coaching and developing individuals

• Strong communication skills

• Proven track record of achieving and exceeding sales targets and KPI’s

• Experience in analysing KPI’s data to making commercial decisions

• Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous

• Promote JD Group values to internal and external stakeholders

Benefits

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

• Quarterly discretionary bonus schemes

• Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)

• Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)

• Access to digital health and well-being services through our benefits platform (TELUS Health)

• Health cash plans

• Wide range of internal development courses to support personal and professional development throughout your career journey with the Group

• Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)

• Company Sick Pay scheme

• Discounted Gym memberships at JD Gyms

• Life Assurance

• Access to colleague networks, to share lived experiences and support initiatives that drive positive change.

• Opportunities to volunteer and contribute to JD Foundation

• Employer engagement forums to help influence positive change

• Incremental Holiday Allowance