Mammography and Breast Screening Receptionist

Transformationunitgm; Doncaster; On-site; GBP 25,000; Full time

Job summary

A leading NHS Foundation Trust in Doncaster is seeking a Mammography and Breast Screening Receptionist to provide high-quality reception and administrative support. The role demands excellent communication skills, flexibility in working hours, and the ability to handle sensitive situations compassionately. The ideal candidate will possess GCSE English and Maths, along with experience in office and medical environments. The trust promotes professional development and offers numerous benefits to its staff.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Discount schemes

Qualifications

• Experience in an office environment.
• Experience in a caring profession.
• Experience of working for the NHS.

Responsibilities

• Provide administrative/reception service support to facilitate the patient pathway.
• Work across services to provide a booking service and processing clinic changes.
• Ensure accurate data recording using the Patient Administration System.

Skills

Good verbal and written communication skills

Good team player

Ability to deal with clients with barriers to communication

Ability to handle sensitive situations with compassion

Work under pressure

Education

GCSE English Language & Maths (Grade C or above) or NVQ Level 2 qualification

Tools

Trust PAS computer system

Job description

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster Royal Infirmary Town Doncaster Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 22/01/2026 23:59

Mammography and Breast Screening Receptionist

Band 2

Job overview

A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.

The Mammography Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.

Working with a team of highly committed staff, to provide a first class and effective reception and booking service within Mammography.

Main duties of the job

Provide administrative/reception service support to facilitate the patient pathway

Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP’s) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person specification

Personal Attributes & Skills

• Demonstrate good verbal and written communication skills with multi-disciplinary team/patients/relatives
• Good team player
• Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties)
• Able to maintain client confidentiality
• Ability to deal sensitively and compassionately with patients, some of whom may have received bad news
• Able to accommodate the demands of the post with flexible working as required and good attendance
• Work in a logical & methodical manner
• Able to work under pressure

Knowledge & Experience

• Experience in an office environment
• Experience in a caring profession
• Experience of Trust PAS computer System
• Experience in a Medical Environment
• Experience of working for NHS

Qualifications & Training

• GCSE English Language & Maths (Grade C or above) or equivalent or NVQ Level 2 qualification

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Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Amanda Rose Job title Mammo and Breast Screening Admin Manager Email address [e-mail] Telephone number 01302 644975