Maintenance Rent Receivables Clerk - Permanent, Full Time

Stratfordcanada; Stratford-upon-Avon; On-site; GBP 45,000 - 49,000; Full time

Job summary

A municipal government in Stratford-upon-Avon is seeking a Maintenance Rent Receivables Clerk for a permanent, full-time position. Responsibilities include administrative tasks, processing rental payments, responding to tenant inquiries, and maintaining records. The ideal candidate will hold a Community College Diploma and have experience in a related role. This position offers an annual salary between $61,759 and $65,702, and applications will be accepted until January 20, 2026.

Qualifications

• Minimum 3-6 months related professional experience.

Responsibilities

• Performs administrative, clerical, customer service and record-keeping duties.
• Processes rental payments and issues receipts according to established procedures.
• Responds to tenant maintenance and repair requests.

Skills

Ability to use standard and specialized software/electronic operating systems

Knowledge of related provincial legislation

Education

Community College Diploma in Office Administration or Accounting

Job description

Maintenance Rent Receivables Clerk - Permanent, Full Time

Annual Salary: $61,759 - $65,702 (Band K)

Closing Deadline: January 20, 2026

Department/Division: Social Services, Housing

Location: On-Site (Stratford, ON)

Duties:

Reports to the Manager of Housing. Performs administrative, clerical, customer service and record-keeping duties within the Housing Division.

Work Performed:

• Greets public and tenants; provides general information; responds to telephone, in person or electronic inquiries, takes and relays messages to the appropriate person or department; orders office supplies; contact with contractors & suppliers.
• Performs data entry on automated (YARDI and Property Management) and other systems, including, but not limited to landlord, tenant and property management information, Municipal Property Assessment Data, move-in/move-out records, correspondence, department databases, mailing lists, invoices, purchase orders or work orders, rent arrears, maintenance, tenders, cheques.
• Photocopies and collates documents for distribution, mailing and filing.
• Receives and processes rental payments and issues receipts in accordance with established procedures.
• Responds to tenant maintenance and repair requests and issues work orders.
• Maintains department record keeping/filing systems according to record retention and disposal system.
• Receives, verifies and processes all housing invoices, including the issuance of cheques in accordance with established procedures.
• Prepares and circulates statistical data and other reports in accordance with established procedures.
• Prepares and processes landlord statements.
• Distributes incoming mail.
• Orders office supplies and maintains inventories.
• Process charges to tenant ledgers.
• Assists in maintaining a safe work environment.
• Performs other related duties as assigned.

Qualifications:

• Community College Diploma (1 year) in Office Administration or Accounting.
• Minimum 3-6 months related professional experience.

Specialized Skills, Abilities, Training, License, Memberships, or Certifications

• Ability to use standard and specialized software/electronic operating systems.
• Knowledge of related provincial legislation, policies and procedures including the Housing Services Act, Residential Tenancies Act, and Municipal policies and procedures, including corporate purchasing policy.

Applications will be received until January 20, 2026 at 4:30 pm.

The City of Stratford is committed to building a culture where difference is valued. The more inclusive we are, the better our work will be on behalf of the community we serve. We are committed to continuously improving our systems, policies and practices to remove barriers, promote respect and ensure our employees, in all their diversity, can succeed. We encourage and welcome qualified applicants with a diverse range of perspectives, skills and lived experiences to apply.

Accommodations are available for people with disabilities throughout all stages of the recruitment process. Applicants should make their needs known in advance.

While we appreciate all applications received, only those selected for an interview will be contacted.

Personal information collected in response to this advertisement is collected under the authority of the Municipal Act, 2001 to determine eligibility for employment with the City of Stratford. Please direct inquiries to the Human Resources Department at 519-271-0250 x 336.