Luxury Retail Supervisor - Elevate Customer Experience

Dyson GmbH; Bicester; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading global technology company is seeking a Supervisor for its Bicester Village location. The role involves supporting the store leadership team to ensure operational excellence and an exceptional customer experience in a fast-paced retail environment. Candidates should have retail or customer-facing experience with leadership responsibilities, along with a passion for technology and customer service. The position offers a chance to grow leadership skills while maintaining high store standards.

Benefits

27 days annual leave

Discretionary commission structure

Private medical care

Life assurance

Cycle to Work scheme

Tastecard discount

Optical plan

Qualifications

• Experience in retail or customer-facing roles with leadership responsibilities.
• Passionate about delivering exceptional customer experiences.
• Reliable and organized in maintaining operational standards.

Responsibilities

• Support day-to-day leadership and ensure team understands expectations.
• Lead by example through outstanding customer service.
• Handle customer queries and service challenges professionally.
• Monitor stock levels and assist with replenishment.
• Drive sales performance and inspire the team to achieve targets.

Skills

Customer service excellence

Leadership

Product knowledge

Adaptability

Job description

A leading global technology company is seeking a Supervisor for its Bicester Village location. The role involves supporting the store leadership team to ensure operational excellence and an exceptional customer experience in a fast-paced retail environment. Candidates should have retail or customer-facing experience with leadership responsibilities, along with a passion for technology and customer service. The position offers a chance to grow leadership skills while maintaining high store standards.