Luxury Hotel Door Person - Guest Experience & Safety

Intercontinental Hotels Group; City of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel chain in the City of London is seeking a dedicated Door Person. In this role, you will warmly greet guests and assist them with their arrival and departure. You will help ensure the safety and satisfaction of guests while maintaining a clean and welcoming environment. The ideal candidate has experience in a five-star hotel and is fluent in English. This position is full-time with a focus on customer service.

Qualifications

• Experience within a five-star hotel calibre.
• Ability to monitor for unauthorized individuals.
• Strong understanding of hospitality standards.

Responsibilities

• Greet guests upon arrival and departure.
• Assist guests entering and exiting the hotel.
• Ensure guest safety by monitoring the entrance.

Skills

Fluent in English

Customer service

Crowd control

Job description

A luxury hotel chain in the City of London is seeking a dedicated Door Person. In this role, you will warmly greet guests and assist them with their arrival and departure. You will help ensure the safety and satisfaction of guests while maintaining a clean and welcoming environment. The ideal candidate has experience in a five-star hotel and is fluent in English. This position is full-time with a focus on customer service.