Luxury Client Experience Lead & Brand Ambassador

Inside LVMH; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail company in Chester seeks a Client Development Specialist to enhance client relationships and drive sales. The ideal candidate will have a minimum of 2 years of experience in luxury retail, fluent in English and a local language, with a strong client-centric mindset. Responsibilities include increasing boutique sales, leveraging client data for personalized service, and embodying brand values. Candidates should possess excellent interpersonal skills and knowledge of retail tools like CEGID and Salesforce.

Benefits

Exclusive training and development opportunities

Support for Employee Resource Groups

Qualifications

• Fluent in English and local language, third language is a plus.
• Knowledge and passion for watches, lifestyle, and new technologies.
• Self-motivated and results-oriented with a client-centric mindset.

Responsibilities

• Increase boutique sales and achieve objectives by delivering memorable experiences.
• Communicate the brand story and advantages to build trust.
• Collect and leverage client data for personalized engagements.

Skills

Selling skills

Client-centric mindset

Excellent interpersonal skills

Knowledge of luxury retail

Knowledge of digital tools

Education

Minimum 2 years experience in luxury retail

Tools

CEGID

Salesforce

Job description

A luxury retail company in Chester seeks a Client Development Specialist to enhance client relationships and drive sales. The ideal candidate will have a minimum of 2 years of experience in luxury retail, fluent in English and a local language, with a strong client-centric mindset. Responsibilities include increasing boutique sales, leveraging client data for personalized service, and embodying brand values. Candidates should possess excellent interpersonal skills and knowledge of retail tools like CEGID and Salesforce.