London Luxury Retail Leader - Fragrance Brand Ambassador

Inside LVMH; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A luxury retail brand in Greater London is seeking a London Area Manager for Guerlain to oversee retail operations and drive performance. You will manage a team of brand ambassadors, focusing on customer service and ensuring brand excellence. The ideal candidate has at least 3 years experience in customer-facing roles, strong team management skills, and a passion for luxury products. This position offers a competitive salary along with opportunities for team development and career advancement.

Qualifications

• At least 3 years experience in a customer facing role.
• Minimum 2 years experience managing a team.
• Intermediate level of Microsoft Office.

Responsibilities

• Monitor trading results and develop proposals to enhance performance.
• Recruit and retain exceptional talent into the brand.
• Train and coach staff on lifestyle products during store visits.

Skills

Customer service

Team management

Retail performance analysis

Planning and organization

Communication

Microsoft Office

Job description

A luxury retail brand in Greater London is seeking a London Area Manager for Guerlain to oversee retail operations and drive performance. You will manage a team of brand ambassadors, focusing on customer service and ensuring brand excellence. The ideal candidate has at least 3 years experience in customer-facing roles, strong team management skills, and a passion for luxury products. This position offers a competitive salary along with opportunities for team development and career advancement.