Logistics Settlement Solutions Manager - TikTok Shop

Tiktok; City of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global tech company is seeking a Logistics Settlement Solutions Manager to oversee compliance and the management of settlement processes for its logistics operations. The role requires a Bachelor's degree in finance or accounting, and at least 5 years of experience within logistics enterprises. Ideal candidates will possess strong attention to detail, problem-solving capabilities, and effective communication skills. This is a full-time position based in London, with opportunities to collaborate on innovative logistics solutions.

Qualifications

• Over 5 years of experience in settlement-related work within logistics enterprises.
• Solid understanding of logistics operations and billing & settlement challenges.
• Experience with settlement system solution design and product management.

Responsibilities

• Localize settlement regulations and procedures for compliance.
• Collaborate on settlement automation plans and overall solutions.
• Ensure accurate and timely payments to vendors and customers.

Skills

Attention to detail

Team player

Proactive problem solving

Communication skills

Education

Bachelor's degree in finance or accounting

Tools

Excel

PowerPoint

Job description

Logistics Settlement Solutions Manager - TikTok Shop

Responsibilities

About the Team

Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-commerce logistics business. We are looking for a program manager (product solutions) to support the growth in Europe.

• Localize settlement regulations and procedures to ensure accuracy and compliance.
• Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
• Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects.
• Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
• Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross‑functional teams.
• Improve the handling of sellers' settlement‑related consultations to enhance their overall experience.

Minimum Qualifications

• Bachelor's degree or higher in finance or accounting, or industry experience in the related fields.
• Solid work experience in settlement‑related work within medium or large logistics enterprises (over 5 years related experience is needed).
• Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.), have a deep understanding of challenges related to billing & settlement.
• Strong attention to detail and proactive in identifying and solving issues.
• Excellent communication skills and a team player.

Preferred Qualifications

• Working knowledge of platform logistics processes.
• Experienced in settlement system solution design & build‑up, or relevant product management experience.
• Proficient in Excel and PowerPoint, with a preference for candidates with data analysis skills.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

Why Join Us

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Information Technology

Industries: Technology, Information and Internet, Transportation, Logistics, Supply Chain and Storage, and Accounting