Loan Support Officer — 12‑Month Contract (Glasgow)

Shawbrook Bank; Glasgow; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A financial services provider in Glasgow seeks a Loan Support Officer to assist in onboarding customers and managing in-life loan processes. The role includes ensuring accuracy in loan activities and liaising with various stakeholders to fulfill completion tasks. Strong organizational and communication skills are essential. The ideal candidate will thrive in a collaborative environment and be detail-oriented, with the opportunity for professional growth. The role requires being onsite 2 days per week.

Benefits

Family friendly policies

Access to mental health support apps

Employee Assistance Programme

Cycle to work scheme

Minimum 27 days holiday per year

Annual discretionary bonus scheme

Qualifications

• Familiarity with computer-based software is required.
• Must have effective communication skills with internal and external parties.
• Attention to detail and accuracy is crucial for this role.

Responsibilities

• Support Relationship Directors in onboarding new customers.
• Assist with regular drawdown payments for in-life loans.
• Liaise with internal and external parties for completion activities.

Skills

Attention to detail

Good communication

Organizational skills

Team player

Time management

Tools

Computer-based software

Job description

A financial services provider in Glasgow seeks a Loan Support Officer to assist in onboarding customers and managing in-life loan processes. The role includes ensuring accuracy in loan activities and liaising with various stakeholders to fulfill completion tasks. Strong organizational and communication skills are essential. The ideal candidate will thrive in a collaborative environment and be detail-oriented, with the opportunity for professional growth. The role requires being onsite 2 days per week.